Company / Client

ETS Corporation

Timeframe

Winter 2016 – Summer 2017; Winter 2017 – Spring 2018

My Responsibilities

All UX artifacts, all visuals, all low-fidelity wireframes + high-fidelity mocks, all redline hand-offs.

Platform

iOS App for iPad and iPhone

Design Tools

User flows and paper wireframes.

Sketch App, Adobe XD, Adobe Photoshop, Illustrator, InVision

Objective

Feature editions: order and pay at tableside, retail mode, clock in and out, cash drawers and reports.

Writing more about this later -9/13/18

Who is it for?

Shift managers, cashiers, servers, kitchen staff, and bartenders at fast foods and restaurants.

What processes were used?

Kanban

Challenges & Solutions

-more coming soon 9/13/18

Conclusion

In January of 2017, the app integrated into the inventory system that I also created. It can now associate items with the barcode and SKU, along with an up to date inventory. Cash drawer and reporting were added (although the reports always existed on the web management portal of the app).

Minor improvements were added over time in 2017, and in early 2018 I designed the iPhone companion app for the ability to order and pay at tableside.

*to be continued writing later, 9/13/18